Your privacy matters to us. This Privacy Policy explains how mbs338 collects, uses, stores, and protects your personal information when you use our platform.
Last Updated: January 1, 2026
At mbs338, we are committed to protecting the privacy and security of our Indonesian players. We understand that when you entrust us with your personal information, you expect us to handle it responsibly. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal data in accordance with international data protection standards. We collect only the information necessary to provide you with secure, reliable gaming services, and we never sell or share your data with third parties for marketing purposes.
All personal data is encrypted using industry-standard SSL technology during transmission and storage.
You have the right to access, correct, or request deletion of your personal data at any time.
We never sell your personal information to third parties for marketing or advertising purposes.
Your data is stored on secure servers with restricted access and regular security audits.
mbs338 collects various types of personal information from Indonesian players to provide our gaming services, comply with legal obligations, and ensure platform security. The information we collect falls into the following categories:
When you register for an mbs338 account or use our services, you voluntarily provide us with the following information:
When you access and use the mbs338 platform, we automatically collect certain technical and usage information:
In limited circumstances, we may receive information about you from third-party sources:
mbs338 uses the collected information for legitimate business purposes related to providing and improving our gaming services. Specifically, we use your personal data for the following purposes:
Under international data protection principles, mbs338 processes your personal information based on the following legal grounds:
mbs338 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:
We engage trusted third-party service providers to support our operations. These providers are contractually obligated to protect your data and use it only for the specific purposes we authorize:
We may disclose your personal information when required by law or to protect our legal rights:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We would notify you of any such change in ownership and provide options regarding your data.
We may share your information with third parties when you provide explicit consent for such sharing.
Important: mbs338 never shares your personal information with third-party marketers or advertisers. Your email address, phone number, and other contact information will never be sold or provided to external companies for promotional purposes.
Protecting your personal information is a top priority for mbs338. We implement comprehensive security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction:
While we implement strong security measures, you also play a crucial role in protecting your account:
mbs338 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account plus 5 years after closure | Legal compliance, dispute resolution |
| KYC Documents | Duration of account plus 5 years after closure | Regulatory requirements, AML compliance |
| Transaction Records | 7 years from transaction date | Financial regulations, tax compliance |
| Gaming Activity | Duration of account plus 2 years after closure | Dispute resolution, regulatory audits |
| Customer Support Communications | 3 years from last communication | Service improvement, dispute resolution |
| Marketing Communications | Until you opt out or account closure | Promotional purposes with consent |
After the retention period expires, we securely delete or anonymize your personal data. Anonymized data may be retained indefinitely for statistical and analytical purposes.
As an mbs338 player, you have the following rights regarding your personal information:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format within 30 days of your request.
You may update or correct inaccurate or incomplete personal information at any time through your account settings or by contacting customer support.
You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes it was collected, or you withdraw consent for processing. However, we may be required to retain certain data for legal compliance or legitimate business purposes (e.g., preventing fraud, resolving disputes).
You may request that we limit how we use your data in certain situations, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a portable format and transfer it to another service provider where technically feasible.
You may object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in certain circumstances.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. This will not affect the lawfulness of processing conducted before withdrawal.
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with your account details and a description of your request. We will respond within 30 days. You may be required to verify your identity before we process your request.
mbs338 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and provide personalized content.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of the mbs338 platform and prevent you from accessing certain features. For more information about managing cookies, visit your browser's help section.
mbs338 operates internationally, and your personal information may be transferred to and processed in countries outside Indonesia. These countries may have different data protection laws than Indonesia. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:
By using mbs338 services, you consent to the transfer of your information to countries outside Indonesia for the purposes described in this Privacy Policy.
mbs338 is strictly for adults aged 21 and over. We do not knowingly collect personal information from individuals under 21 years of age. Our KYC verification process is designed to prevent underage individuals from creating accounts.
If we become aware that we have inadvertently collected personal data from someone under 21, we will take immediate steps to delete that information and close the account. If you believe a minor has created an account on mbs338, please contact us immediately at [email protected].
Our platform may contain links to third-party websites, including game providers, payment processors, and social media platforms. This Privacy Policy applies only to mbs338. We are not responsible for the privacy practices of third-party websites.
We encourage you to review the privacy policies of any third-party services you interact with. When you use third-party payment methods (Indonesian banks, e-wallets), you are also subject to those providers' privacy policies and terms of service.
mbs338 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you via email to your registered email address at least 30 days before the changes take effect. The "Last Updated" date at the top of this document indicates when the policy was most recently revised.
We encourage you to review this Privacy Policy periodically. Your continued use of mbs338 services after changes become effective constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to all inquiries within 7 business days. For urgent privacy concerns, please indicate "URGENT" in your subject line.
Your Trust Matters: At mbs338, your privacy is paramount. We are committed to handling your personal information with the highest standards of security, transparency, and respect. Thank you for trusting us with your data. If you ever have concerns about how we handle your information, we're here to listen and address them promptly.
Explore our other policies to fully understand your rights, responsibilities, and the protections we have in place for Indonesian players.